Information Being Updated
This page is currently being updated. Content, layout, and final pricing are subject to change while we await confirmation of non‑profit licence pricing from our vendors.
Important Information for Non Profits
Avefinity is proud to support UK-based charities and non-profit organisations. We offer discounted IT services and solutions to help you make a bigger impact with your budget.
To qualify for our non-profit pricing, your organisation must:
Be a registered UK charity or non-profit.
Meet the Microsoft Nonprofit eligibility criteria and be verified through the official Microsoft Nonprofit Portal.
If you are not sure how to apply or need help with the Microsoft Nonprofit verification process, our friendly team can guide you. Simply get in touch with us.
We currently only work with clients based in the United Kingdom. If your organisation does not yet qualify for non-profit pricing, you can still use our IT services at standard rates. Proof of eligibility may be required before discounts are applied.
As a Microsoft Partner and Managed Service Provider (MSP), Avefinity helps charities and non-profits make the most of Microsoft’s discounted and donated licences.
To stay eligible for non-profit pricing, your organisation must:
Remain a registered UK charity or non-profit.
Keep an active Microsoft Nonprofit verification.
Maintain at least 85% active use of all granted licences.
Falling below Microsoft’s 85% usage rule could affect future access to non-profit benefits. If you are unsure how to stay compliant, contact Avefinity. We are happy to help.
Essential Non Profits & Charities » IT Support & Services Plans
We don’t promise instant fixes, but we do promise clear communication. Smaller issues are usually sorted quickly; larger or more complex work may take a few days. Either way, you’ll always know what’s happening.
Choose the right level of support for your needs. All these plans include Microsoft 365 and essential tools, with a clear hours-based model and a 3-month minimum term. No hidden fees.
One-off Onboarding
Covers licence purchase and setup before your service begins.
Please See Non-Profit Plans
paid once upfront
-
- Covers vendor licence costs, administrative work and initial setup, management and provisioning, along with initial conversations
-
- Ensures your systems are ready to use
-
> One-off onboarding payment taken upfront before setup begins
-
> Monthly plan billing runs usually between the 6th and 9th each month
-
> Separate from your regular monthly billing and not included in the three-month minimum term
-
Why is the onboarding price different to your other plans?
-
This is due to license conditions being different for non profits and usually more setup and onboarding assistance is needed.
NFP Solo Essentials
Ideal for: Individual charity staff, trustees, or volunteers needing secure email and basic IT support.
£
50
/per month
-
Managed IT Services
-
- Up to 2 hour of support each month
-
- Covers 1 named user
-
Includes a mix of donated, discounted, and Avenfinity-reduced licences. That makes it visually easier to digest and reinforces transparency.
-
- Microsoft 365 Business Basic (Provided at no cost through Microsoft for Nonprofits)
-
- Microsoft Entra ID P1 (Nonprofit discounted rate)
-
- 1Password Business (Avefinity reduced rate)
-
- 1Password Family*
-
- Exclaimer Signature Management Cloud (Pro Edition) (Avefinity reduced rate)
-
- Dropsuite Business Backup & Archiving (Nonprofit discounted rate)
-
🔒 Extra users not available on this plan
-
IMPORTANT: Onboarding Cost: £20
NFP Small Essentials
Ideal for: Small community or volunteer teams sharing cloud files and needing simple, reliable IT support.
£
100
/per month
-
Managed IT Services
-
- Up to 2 hours of support each month
-
- Covers up to 3 named users
-
Includes a mix of donated, discounted, and Avenfinity-reduced licences. That makes it visually easier to digest and reinforces transparency.
-
- Microsoft 365 Business Basic (Provided at no cost through Microsoft for Nonprofits)
-
- Microsoft Entra ID P1 (Nonprofit discounted rate)
-
- 1Password Business (Avefinity reduced rate)
-
- 1Password Family*
-
- Exclaimer Signature Management Cloud (Pro Edition) (Avefinity reduced rate)
-
- Dropsuite Business Backup & Archiving (Nonprofit discounted rate)
-
🔒 Extra users not available on this plan
-
IMPORTANT: Onboarding Cost: £30
NFP Core Essentials
Ideal for: Growing charities or community organisations with several users needing dependable IT support and security.
£
150
/per month
-
Managed IT Services
-
- Up to 3 hours of support each month
-
- Covers up to 5 named users
-
Includes a mix of donated, discounted, and Avenfinity-reduced licences. That makes it visually easier to digest and reinforces transparency.
-
- Microsoft 365 Business Basic (Provided at no cost through Microsoft for Nonprofits)
-
- Microsoft Entra ID P1 (Nonprofit discounted rate)
-
- 1Password Business (Avefinity reduced rate)
-
- 1Password Family*
-
- Exclaimer Signature Management Cloud (Pro Edition) (Avefinity reduced rate)
-
- Dropsuite Business Backup & Archiving (Nonprofit discounted rate)
-
IMPORTANT: Onboarding Cost: £50
NFP Standard Essentials
Ideal for: Developing charities or CICs with shared devices or remote teams requiring professional email and data backup.
£
200
/per month
-
Managed IT Services
-
- Up to 4 hours of support each month
-
- Covers up to 10 named users
-
Includes a mix of donated, discounted, and Avenfinity-reduced licences. That makes it visually easier to digest and reinforces transparency.
-
- Microsoft 365 Business Basic (Provided at no cost through Microsoft for Nonprofits)
-
- Microsoft Entra ID P1 (Nonprofit discounted rate)
-
- 1Password Business (Avefinity reduced rate)
-
- 1Password Family*
-
- Exclaimer Signature Management Cloud (Pro Edition) (Avefinity reduced rate)
-
- Dropsuite Business Backup & Archiving (Nonprofit discounted rate)
-
IMPORTANT: Onboarding Cost: £100
NFP Advanced Essentials
Ideal for: Expanding charities or CICs with multiple staff needing proactive IT management, cloud security, and reliable support.
£
250
/per month
-
Managed IT Services
-
- Up to 6 hours of support each month
-
- Covers up to 15 named users
-
Includes a mix of donated, discounted, and Avenfinity-reduced licences. That makes it visually easier to digest and reinforces transparency.
-
- Microsoft 365 Business Basic (Provided at no cost through Microsoft for Nonprofits)
-
- Microsoft Entra ID P1 (Nonprofit discounted rate)
-
- 1Password Business (Avefinity reduced rate)
-
- 1Password Family*
-
- Exclaimer Signature Management Cloud (Pro Edition) (Avefinity reduced rate)
-
- Dropsuite Business Backup & Archiving (Nonprofit discounted rate)
-
IMPORTANT: Onboarding Cost: £150
NFP Large Essentials
Ideal for: Larger charities or social enterprises with up to 25 staff needing managed IT, backup, and secure collaboration tools.
£
550
/per month
-
Managed IT Services
-
- Up to 10 hours of support each month
-
- Covers up to 25 named users
-
Includes a mix of donated, discounted, and Avenfinity-reduced licences. That makes it visually easier to digest and reinforces transparency.
-
- Microsoft 365 Business Basic (Provided at no cost through Microsoft for Nonprofits)
-
- Microsoft Entra ID P1 (Nonprofit discounted rate)
-
- 1Password Business (Avefinity reduced rate)
-
- 1Password Family*
-
- Exclaimer Signature Management Cloud (Pro Edition) (Avefinity reduced rate)
-
- Dropsuite Business Backup & Archiving (Nonprofit discounted rate)
-
IMPORTANT: Onboarding Cost: £300
NFP Enterprise Essentials
Ideal for: Established charities or CICs with up to 50 staff — our maximum capacity to ensure consistent, high-quality service for every organisation we support.
£
1,500
/per month
-
Managed IT Services
-
- Up to 25 hour of support each month
-
- Covers up to 50 named users
-
Includes a mix of donated, discounted, and Avenfinity-reduced licences. That makes it visually easier to digest and reinforces transparency.
-
- Microsoft 365 Business Basic (Provided at no cost through Microsoft for Nonprofits)
-
- Microsoft Entra ID P1 (Nonprofit discounted rate)
-
- 1Password Business (Avefinity reduced rate)
-
- 1Password Family*
-
- Exclaimer Signature Management Cloud (Pro Edition) (Avefinity reduced rate)
-
- Dropsuite Business Backup & Archiving (Nonprofit discounted rate)
-
🔒 Extra users not available on this plan - our operational limit to maintain consistent, high-quality support for every charity we work with.
-
IMPORTANT: Onboarding Cost: £700
Premum Plans for Non Profits & Charities » IT Support & Services Plans
We don’t promise instant fixes, but we do promise clear communication. Smaller issues are usually sorted quickly; larger or more complex work may take a few days. Either way, you’ll always know what’s happening.
Choose the right level of support for your needs. All these plans include Microsoft 365 and essential tools, with a clear hours-based model and a 3-month minimum term. No hidden fees.
One-off Onboarding
Covers licence purchase and setup before your service begins.
Please See Non-Profit Plans
paid once upfront
-
- Covers vendor licence costs, administrative work and initial setup, management and provisioning, along with initial conversations
-
- Ensures your systems are ready to use
-
> One-off onboarding payment taken upfront before setup begins
-
> Monthly plan billing runs usually between the 6th and 9th each month
-
> Separate from your regular monthly billing and not included in the three-month minimum term
-
Why is the onboarding price different to your other plans?
-
This is due to license conditions being different for non profits and usually more setup and onboarding assistance is needed.
NFP Premium Starter
Ideal for: Small charities or CICs with one staff member or trustee needing advanced security and premium Microsoft 365 features.
£
100
/per month
-
Managed IT Services
-
- Up to 3 hour of support each month
-
- Covers 1 named user
-
Includes a mix of donated, discounted, and Avenfinity-reduced licences. That makes it visually easier to digest and reinforces transparency.
-
- Microsoft 365 Business Premium (Nonprofit discounted rate)
-
- 1Password Business (Avefinity reduced rate)
-
- 1Password Family*
-
- Exclaimer Signature Management Cloud (Pro Edition) (Avefinity reduced rate)
-
- Dropsuite Business Backup & Archiving (Nonprofit discounted rate)
-
🔒 Extra users not available on this plan
-
IMPORTANT: Onboarding Cost: £40
NFP Premium Small Team
Ideal for: Smaller teams or growing organisations that require premium Microsoft 365 protection and dedicated IT support.
£
150
/per month
-
Managed IT Services
-
- Up to 3 hour of support each month
-
- Covers up to 3 named users
-
Includes a mix of donated, discounted, and Avenfinity-reduced licences. That makes it visually easier to digest and reinforces transparency.
-
- Microsoft 365 Business Premium (Nonprofit discounted rate)
-
- 1Password Business (Avefinity reduced rate)
-
- 1Password Family*
-
- Exclaimer Signature Management Cloud (Pro Edition) (Avefinity reduced rate)
-
- Dropsuite Business Backup & Archiving (Nonprofit discounted rate)
-
IMPORTANT: Onboarding Cost: £100
NFP Premium Core Team
Ideal for: Core teams in developing charities or CICs needing reliable support, enhanced data protection, and proactive IT management.
£
225
/per month
-
Managed IT Services
-
- Up to 4 hours of support each month
-
- Covers up to 5 named users
-
Includes a mix of donated, discounted, and Avenfinity-reduced licences. That makes it visually easier to digest and reinforces transparency.
-
- Microsoft 365 Business Premium (Nonprofit discounted rate)
-
- 1Password Business (Avefinity reduced rate)
-
- 1Password Family*
-
- Exclaimer Signature Management Cloud (Pro Edition) (Avefinity reduced rate)
-
- Dropsuite Business Backup & Archiving (Nonprofit discounted rate)
-
IMPORTANT: Onboarding Cost: £150
NFP Premium Core Team
Ideal for: Expanding charities or CICs with several users and shared systems seeking enhanced security, backup, and compliance.
£
300
/per month
-
Managed IT Services
-
- Up to 6 hours of support each month
-
- Covers up to 10 named users
-
Includes a mix of donated, discounted, and Avenfinity-reduced licences. That makes it visually easier to digest and reinforces transparency.
-
- Microsoft 365 Business Premium (Nonprofit discounted rate)
-
- 1Password Business (Avefinity reduced rate)
-
- 1Password Family*
-
- Exclaimer Signature Management Cloud (Pro Edition) (Avefinity reduced rate)
-
- Dropsuite Business Backup & Archiving (Nonprofit discounted rate)
-
IMPORTANT: Onboarding Cost: £250
NFP Premium Established Charity
Ideal for: Established charities or non-profits with up to 25 staff seeking premium security, professional IT management, and governance-friendly support.
£
850
/per month
-
Managed IT Services
-
- Up to 14 hours of support each month
-
- Covers up to 25 named users
-
Includes a mix of donated, discounted, and Avenfinity-reduced licences. That makes it visually easier to digest and reinforces transparency.
-
- Microsoft 365 Business Premium (Nonprofit discounted rate)
-
- 1Password Business (Avefinity reduced rate)
-
- 1Password Family*
-
- Exclaimer Signature Management Cloud (Pro Edition) (Avefinity reduced rate)
-
- Dropsuite Business Backup & Archiving (Nonprofit discounted rate)
-
IMPORTANT: Onboarding Cost: £750
NFP Premium Enterprise
Ideal for: Larger charities or CICs with up to 50 users — our operational limit to maintain consistent, high-quality support and service delivery for all clients.
£
2,500
/per month
-
Managed IT Services
-
- Up to 25 hours of support each month
-
- Covers up to 50 named users
-
Includes a mix of donated, discounted, and Avenfinity-reduced licences. That makes it visually easier to digest and reinforces transparency.
-
- Microsoft 365 Business Premium (Nonprofit discounted rate)
-
- 1Password Business (Avefinity reduced rate)
-
- 1Password Family*
-
- Exclaimer Signature Management Cloud (Pro Edition) (Avefinity reduced rate)
-
- Dropsuite Business Backup & Archiving (Nonprofit discounted rate)
-
🔒 Extra users not available on this plan - our operational limit to maintain consistent, high-quality support for every charity we work with.
-
IMPORTANT: Onboarding Cost: £2,000
Add-Ons
If your business grows, you can add extra users to your plan. Each user gets the same licenses and protections as your main package. Straightforward, no surprises.
Choose the right level of licenses for your needs.
3-month minimum term. No hidden fees.
Extra User (NFP Essentials licence)
Adds an additional single user
£
15
/per month
-
⚠️ Only available to active plan customers — not sold separately.
Extra User (NFP Premium licence)
Adds an additional single user
£
25
/per month
-
⚠️ Only available to active plan customers — not sold separately.
Pay-As-You-Go Hours
Need more support this month? Buy additional IT support hours on top of your plan.
£
40
/per hour
-
⚠️ Only available to active plan customers — not sold separately.
-
⚙️ Depending on what we agree with you, Pay-As-You-Go Hours will either be billed automatically when you go over your included allowance, or support will pause once your plan hours are used.
Additional Business Licenses
We can provide other Microsoft or business licences on request for existing clients.
POA
-
⚠️ Only available to active plan customers — not sold separately.
-
Need a licence that isn’t part of one of our plans?
- 1Password Families included subject to availability from 1Password’s partner programme.
- All Licenses are subject to avaliability